Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our site, you consent to the practices outlined in this policy.

1. Information We Collect

Personal Identification Information

We may collect personal data in various ways, including when you:

  • Visit our website

  • Register or fill out forms

  • Respond to surveys

  • Participate in events

  • Use our services

This may include:

  • Name, email, phone number, mailing address

  • PAN, TIN, Trademark or Patent certificate numbers

  • Website or business details, services offered, and product information

You may browse the website anonymously, and we only collect personal data when voluntarily submitted.

Non-Personal Identification Information

We may also collect non-personal data such as:

  • Browser type, OS, device, IP address

  • Digital signature certificate details

  • Usage and interaction information

2. Use of Cookies

Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies. However, some features may not work as intended if cookies are disabled.

3. How We Use Your Information

We use collected data to:

  • Improve customer service

  • Personalize user experience

  • Enhance our website and services

  • Enable participation in transactions

  • Send notifications, alerts, or updates via email, SMS, or third-party channels

You can opt out of communications at any time by contacting us.

4. Protection of Your Information

We implement appropriate security measures to prevent unauthorized access, modification, or disclosure of your data, including your login credentials and transactional records.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information. We may share data under the following conditions:

  • With user consent

  • To complete a user-initiated transaction

  • With government/statutory authorities if legally required

  • To comply with legal obligations or court orders

We may share aggregated, non-personal data with partners and advertisers.

7. Updates to This Policy

We may update this Privacy Policy periodically. When we do, the revised date will be reflected at the top of this page. Continued use of the site implies acceptance of these changes.

8. Contact Us

For queries, assistance, or account restoration, please contact:

Proaucs
37/22, Chamiers Towers, 6th Floor
Chamiers Road, Teynampet, Chennai – 600018
Grievance Officer: Sumit Singh
📧 Email: sumit@proaucs.com
📱 Mobile: +91 8932899899